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Business Communication

in UGotClass Certificate Programs

Basic Game Design Certificate

$395

with UGotClass LERN

Calendar Next available session starts Apr 1, 2024
1 additional session

Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  

In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games. You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers. 

In the second course, you will you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.    

By successfully completing this Certificate in Basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.

*Introduction must be taken before Intermediate

• Introduction to Game Design
   Winter: Feb. 5 - Mar. 1
   Spring: Apr. 1 - 26


• Intermediate Video Game Design
   
Winter: Mar. 4 - 29
   Spring: May 6 - 31
 

Business Writing Certificate

$495

with UGotClass LERN

Calendar Next available session starts Apr 1, 2024
1 additional session

Discover the keys to successful writing for the workplace.  Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals.  Then improve your skills with editing and proofreading.  Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings.  

Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success.

The classes included in this certificate program are:
• Business Writing
   Winter: Feb. 5 - Mar. 1
   Spring: Apr. 1 - 16

• Effective Copywriting
   Winter: Mar. 4 - 29
   Spring: May. 6 - 31

• Writing News and Press Releases
   Winter: Apr. 1 - 26
   Spring: Jun. 3 - 28

Customer Service Certificate

$245

with UGotClass LERN

Calendar Next available session starts Apr 1, 2024
1 additional session

Customer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. 

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

The classes included with this certificate are: 
• Keys to Customer Service: 
   Winter: Feb. 5 - Mar. 1
   Spring: Apr. 1 - 26


• Extraordinary Customer Service
   Winter: Mar. 4 - 29
   Spring: May. 6 - 31

Effective Grammar Certificate

$295

with UGotClass LERN

Calendar Next available session starts Apr 1, 2024
1 additional session

Write and edit better starting today. Gain confidence in your writing. Improve your communication skills. This course will reinforce the rules you learned in school and teach you some you didn't.  

Good grammar doesn't make good writing, but good writing demands good grammar. Whether you're a student or a professional, a career changer or a job seeker, Effective Grammar will equip you to write more effectively from day one. 

You'll learn it all—from grammar basics to more advanced concepts like parallelism and agreement to the finer points of capitalization and punctuation. After completing this certificate, you'll be a master of commas, complete sentences, common sense writing, and more.  

Put an end to grammar mistakes that detract from your work. The grammar knowledge you'll gain will contribute to whatever kind of writing you produce. Everything you learn will elevate your communication skills and help you present polished, professional writing every time.

Workplace Communication Certificate
Online Registration Unavailable

Workplace Communication Certificate

$595

with UGotClass LERN

Calendar Next session starts Apr 1, 2024
1 additional session

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

The classes included in this certificate are as follows: 
• Conflict Management
   Winter: February 5 - March 1
   Spring: April 1 - 26

• Collaborative Management
   Winter: March 4 - 29
   Spring: May 6 - 31

• Using Personality Profiles for Better Work Performance
   Winter: April 1 - 26
   Spring: June 3 - 28





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